How do I understand my billing statement?
The left side of your statement lists all debits. Debits are items that are charged to your account (examples include tuition, fees and parking fines). If you are eligible for a student refund, it will also be listed as a debit.

The right side of your statement lists all credits. Credits are items that are received as payment to your account (examples include financial aid, payments, payment plan payments).

At the bottom of your statement are three totals: statement total, pending total and amount due.

• Statement total: This is the total amount for this statement of all statement entries that have a date beside them.
• Pending total: This is the total amount for this statement of all statement entries that have “pending” beside them. It is the total of any pending financial aid or credits minus any pending debits.
• Amount due: This is the total amount due for the current statement. If the amount appears in parentheses, it is a credit balance.

Am I billed per class or per semester?
All bills are for the semester, so the payment for your entire set of courses for the semester must be paid in full by the payment deadline. You may not pay for individual courses unless you are enrolled in one course per semester.

When is the payment deadline?
The payment deadline is 4:30 p.m. on the day of your first class per semester.

How can I make sure a relative can discuss my bill with your office?
Legally, our office can only talk to you about your bill. If you wish to give us permission to speak with a parent, spouse or other relative, you can do so by completing a FERPA form in the Academic Affairs office.

How do I obtain a bill for a current or future semester?
The fastest way to obtain a bill is through the CampusVue Student Portal. You may also email the Student Financial Services Office or call us at 404-460-2482. Bills for future semesters will be sent in advance for you to review and make arrangements in time for the payment deadline.

Monthly statements are sent to your permanent address if a balance is owed or if you are on the tuition payment plan.

How do I sign up for a tuition payment plan?
Students are required to either pay their balances in full or set the remaining balance up on a payment plan. Point has partnered with SallieMae Business Office Solutions to provide student payment plans. Payment plan applications may be obtained online.

How do I get financial aid?
To find out what financial aid you may be eligible for, visit our financial aid web page.

How do I get a student refund from excess financial aid?
Refunds will not be processed on excess financial aid until the funds are received by the University from each funding source. Refunds can only be issued if the financial aid posted exceeds the amount of tuition, fees and other applicable charges. Federal refunds are issued to students within 14 days of receipt of funds.

Students should check their CampusVue Student Portal accounts before calling to ask about a refund check’s status. When your refund is ready, you will be notified at your student email address.

Point has partnered with SallieMae to offer electronic refunds. Please sign up for your account here.

What is an enrollment deposit?
A $100 nonrefundable enrollment deposit is required of all new incoming students. Once you register, the $100 fee will be applied to your first bill as a payment.

How do I pay my bill?
You may pay online through the CampusVue Student Portal, via the mail, or in person.

To pay via postal mail, send checks or money orders (no cash) to:
    Point University
    Student Accounts Office
    2605 Ben Hill Road
    East Point, GA 30344

To pay in person, please stop by the Student Financial Services Office, located in the administration building/Burns Hall. You may pay via cash, check, money order, cashier’s check, outside scholarships and aid, or credit card (MasterCard, Discover, Visa, American Express).

The Student Financial Services Office is open 8:30 a.m. until 6:00 p.m., Monday through Thursday, and 8:30 a.m. until 4:30 p.m. on Friday. You can reach us at 404-460-2482 or via email.

I have received a scholarship from an outside source (church, Rotary, etc.). How do I use that to pay my bill?
You are responsible for the entire balance owed on your account. If you have written documentation regarding your outside award, you may submit it to the Student Financial Services Office in person, via email, or via fax at 404-460-2477. If our office does not have written notice of your outside award, we cannot allow you to deduct the amount from your payment.

My schedule is wrong. How do I make changes?
All schedule changes are handled by the Access Student Services Office. Contact them at 404-460-2478 or via email.

How do I get a copy of my 1098-T tax form?
All requests for reprints of a 1098-T form should be emailed to us or called in to 404-460-2482. Reprints are emailed to your student account within two business days.