Student Billing and Payment

Student Financial Services

The Student Billing & Payment Center works diligently with students on their financial obligations to prevent any disruption to their educational pursuit caused by balances due.

Acceptance of payments for the following:
  • Student Tuition, Fees, Housing and Meals
  • Student Housing Deposit
  • Student Fines

Students are encouraged to pay online through the Touchnet Payment Center. 

Other Financial Services provided by Student Accounts:
  • Third-party agency invoicing
  • Collections
  • Refunds for overpayments on student accounts
  • 1098-T reporting
  • Payment Plan Enrollment  

Please contact us if you have any questions by emailing Student.Billing@point.edu or stop by the Student Services desk for an in-person review of your account.

Spring 2025
  • Students must enroll in the payment plan through the Touchnet Payment Center, which can be found at my.point.edu, under Quick Links.
  • For Spring 2025, the payment plan enrollment is open from December 2 through January 6.  The first payment for the Spring 2025 term is January 6.
  • When signing up for the payment plan, please ensure you have selected the correct term and plan.  On-Campus undergraduate students are eligible for a 5-month payment plan, and Online undergraduate/graduate students are eligible for a 4-month payment plan.
  • The Touchnet Payment Plan is a service provided which enables you to view the current status of your payment plan, account balance, payment amount and manage your account.

International Students can enroll in a payment plan.  Payments must be made with a US bank account, otherwise, please make international payments via point.flywire.com.

Registration

Although students register for classes with Point’s Registrar, their account standing with the Student Billing and Payment Center can affect their registration. An individual who has an outstanding balance to Point will not be allowed to register for classes, receive a transcript, or receive their diploma until their account is satisfied with Point University.

Financial Aid & Loans

All questions about financial aid should be directed to the Financial Aid Office. For federal Direct Loans, first-time borrowers must sign a Master Promissory Note (MPN) and complete Entrance Counseling. Loans will not disbursed to the student’s account until these two steps are completed. 

Outside scholarship checks from corporations, private parties, or foundations should be sent directly to the Financial Aid Office at 817 3rd Ave, West Point, GA 31833. Financial Aid staff will apply the scholarship amount to the student’s financial aid for the academic year and forward to the Student Billing and Payment Center for crediting to the student’s account. 

Tax Relief Act (1098-T) U.S. Tax Benefits

In accordance with IRS regulations the 1098-T will be available no later than January 31.  Your 1098-T will be mailed to the current address on file no later than January 31.  You will also receive your 1098-T electronically, this will allow access to your 1098-T as soon as it is available.  You will receive an email from Transact Payments when your 1098-T is available.

Why did I not receive a 1098-T from Point University?

There are several possibilities:

  • You are not eligible for a 1098-T
    • If your financial aid (including scholarships and grants) was greater than your tuition and fee charges on your student account.
  • Your 1098-T was mailed to the wrong address
    • Your 1098-T may have been mailed to an old address, if you did not have a current address on file with the University.  Please email us at Student.Billing@point.edu on how to receive a replacement form.
  • You did not have a valid Social Security Number (SSN) on file
    • IRS regulations specify that the University is not required to issue a 1098-T if a student does not have a SSN.

Student Refunds

If money you receive from awards, grants, scholarships, and loans exceeds the amount you are being charged for the term, the Student Billing & Payment Center will deliver your refund through BankMobile Disbursements, a technology solution, powered by BMTX, Inc. Students are required to select a refund preference.

The Student Billing & Payment Center reserves the right to withhold any refund when the student has an outstanding balance. Point University is authorized to offset any credit balances against any debts owed by the student to the university.  Excess financial aid funds remaining on student accounts after book purchases will be issued when the money is received from the source by the University. These stipends will not be issued until Point is in possession of the funds.

Students will receive an information packet from BMTX, Inc. containing instructions on selecting a refund preference at the beginning of their first semester of study. Financial Aid Refund Disclosures

Financial Aid may appear on your bill in “anticipated” status.  Aid is not officially disbursed until enrollment is verified.  Credit balances and refund only generate based on actual fund disbursements after classes have started and attendance has been verified.

Parent Plus Refund Process

Receiving a parent plus refund by mail can take anywhere from one to three weeks to receive and sometimes more depending on the USPS.  Direct Deposit is not offered for parent plus refunds. 

NOTE:  If you selected on the parent plus application that the refund can go to the student, the refund will be issued to the student through BankMobile Disbursements.

Tuition & Fees Refunds

Time of Change Refund
Before the drop/add period ends: 100%
After drop/add period ends: 0%
Time of Change Refund
Before move-in day: 100%
After move-in day (including early move-in, i.e. fall sports): 70%
After drop/add period ends: 0%
Time of Change Refund
Before the first meal is served: 100%
After the first meal is served: 70%
After drop/add period ends: 0%

Questions?

Contact Student Billing

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